Staying at the Twin Arrows Resort near Flagstaff for our anniversary. We had an email offering a free upgrade if available but they were full up. When we were signing in, the girl at the desk was about to tell me the date when I said, "I know it well. It's our anniversary." She went to talk to the manager and a few minutes she came back and said, "We don't have any upgrade rooms available (they're mini-suites) but....we're going to put you in the Presidential Suite!" And so they did! Yeehaa! Thanks Twin Arrows!