Wilbur Rexroat Posted April 19, 2020 Share Posted April 19, 2020 After 10 Years of use my RF100 primer tube filler would not start. After a call to Dillon they sent out a upgrade kit and 3 days later I am up and running. AMAZING!!Thank you Dillon Precision again.. Link to comment Share on other sites More sharing options...
Faygo Kid, SASS # 26408 Posted April 19, 2020 Share Posted April 19, 2020 Aren't they Great....Hi Wilbur and Rose...Faygo Link to comment Share on other sites More sharing options...
Kid Rich Posted April 19, 2020 Share Posted April 19, 2020 Yep, the bolt that holds the shellplate on my SDB broke and they sent one out right away. I was on hold for over an hour but once I got connected problem solved. kR Link to comment Share on other sites More sharing options...
Michigan Slim Posted April 20, 2020 Share Posted April 20, 2020 Hi Wilber! Tell Rose we say hi! Link to comment Share on other sites More sharing options...
Michigan Slim Posted April 20, 2020 Share Posted April 20, 2020 My primer filler grew up and went on strike. Dillon can't help with that one. Link to comment Share on other sites More sharing options...
Eyesa Horg Posted April 20, 2020 Share Posted April 20, 2020 They just sent me some new primer pick up tubes at no charge. 48 minute wait as the techs are working from home. Link to comment Share on other sites More sharing options...
Badlands Bob #61228 Posted April 20, 2020 Share Posted April 20, 2020 I guess everybody is reloading ammo while they have LOTS of time on their hands. I haven't broken anything in a while but it's comforting knowing that Dillon is there when I do. Link to comment Share on other sites More sharing options...
Russ The Red Posted April 20, 2020 Share Posted April 20, 2020 I needed to order stuff from them and they were fantastic. Not everyone loves their equipment but those of us who do find their service reps to be outstanding. As a business man I would have loved to have their reputation. Link to comment Share on other sites More sharing options...
Cypress Sun Posted April 20, 2020 Share Posted April 20, 2020 Dillon is a great company that stands behind it's product. Dillon is kind of like Jacob McCandles, "Your fault, My fault, Nobody's fault, I'm going to fix or repair your Dillon loader or equipment". I've had things break on my 550B, they've always shipped me the part(s) to fix it. Once they overnighted a part that I broke, due to being a dumbass, because I had a big match I was attending in a few days and had procrastinated in making ammo. If all American companies were like Dillon, people wouldn't buy Chinese BS because paying a little extra would be worth it. Link to comment Share on other sites More sharing options...
Cypress Sam, SASS #10915 Posted April 21, 2020 Share Posted April 21, 2020 I’ve had really good service from Dillon as well over the years. Last week I broke my 44-40 shell plate for my 550 trying to pull out a stuck case. After a long wait I talks with Tim who told me to trash the old shell plate and sent me a new one. Great service, great people, great company, great products. Link to comment Share on other sites More sharing options...
Marshal Chance Morgun Posted April 21, 2020 Share Posted April 21, 2020 Geez. Get a room! Link to comment Share on other sites More sharing options...
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