Perro Del Diablo Posted May 29, 2020 Share Posted May 29, 2020 Called Dillon this morning see if I can get a new beam for my powder scale. I knocked it off bench and broke off the counter balance weight. I was told it has to be calibrated so I have send it in and they will fix at no charge. I was expecting to have drop $90 for new one. Link to comment Share on other sites More sharing options...
Cyrus Cassidy #45437 Posted May 29, 2020 Share Posted May 29, 2020 The only folks who rival Dillon for customer service are the folks at RCBS. You can't beat either! Link to comment Share on other sites More sharing options...
The Original Lumpy Gritz Posted May 29, 2020 Share Posted May 29, 2020 2 minutes ago, Cyrus Cassidy #45437 said: The only folks who rival Dillon for customer service are the folks at RCBS. You can't beat either! This is fact OLG Link to comment Share on other sites More sharing options...
Adolph Vancinghand, SASS #28923 Posted May 29, 2020 Share Posted May 29, 2020 Amen! My old RCBS Rockchucker was been loading everything from .218 Bee to .470 Nitro Express for better than 40 years and I've been a loyal Dillon customer since buying a 450 back when they first came out (still got it, too...but it got replaced by a 650 many years ago)! Dillon just replaced my primer tube alarm unit at no cost...wonderful customer service! "Ad" Link to comment Share on other sites More sharing options...
Pat Riot Posted May 29, 2020 Share Posted May 29, 2020 About 15 years ago I bought a USED Dillon 550. The guy I bought it from didn’t really take good care of it and I had some issues with it. Dillon helped me out free of charge. I ended up donating the press to a Boy Scout Troop in Sacramento once I got it all working correctly. I love RCBS equipment. It’s what I use now. Twice I needed parts and they sent them free of charge. One problem I had was the large pistol primer plunger just wouldn’t line up in the hand primer I had. I called to buy a replacement and they offered to send me an all new priming tool. I told them the part would be fine and they sent it but that impressed me. Both are excellent companies. Link to comment Share on other sites More sharing options...
Perro Del Diablo Posted June 9, 2020 Author Share Posted June 9, 2020 got a new scale in yesterday Link to comment Share on other sites More sharing options...
Hashknife Cowboy Posted June 9, 2020 Share Posted June 9, 2020 I wish Dillon would build a pickup..... Link to comment Share on other sites More sharing options...
Abilene Slim SASS 81783 Posted June 9, 2020 Share Posted June 9, 2020 I’m adding Hornady to the list. Link to comment Share on other sites More sharing options...
Eyesa Horg Posted June 10, 2020 Share Posted June 10, 2020 Called Dillon Monday for a couple replacement parts, They are on the way at no charge. Gotta luv 'em. Link to comment Share on other sites More sharing options...
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