Branchwater Jack SASS #88854 Posted March 16, 2020 Share Posted March 16, 2020 How do we add a profile background picture? We are talking about the background picture that is in the big bar across the top of your profile page. Some folks have 'em, so it looks like it was possible at some point. Link to comment Share on other sites More sharing options...
Tyrel Cody Posted March 16, 2020 Share Posted March 16, 2020 @Branchwater Jack SASS #88854 On a Desktop PC, go to your profile and click the dropdown next to Cover Photo Link to comment Share on other sites More sharing options...
Branchwater Jack SASS #88854 Posted March 16, 2020 Author Share Posted March 16, 2020 What if we don't have that option: Link to comment Share on other sites More sharing options...
Tyrel Cody Posted March 16, 2020 Share Posted March 16, 2020 Interesting, what browser are you using? I'm using Firefox. Link to comment Share on other sites More sharing options...
Branchwater Jack SASS #88854 Posted March 16, 2020 Author Share Posted March 16, 2020 Firefox and Chrome Link to comment Share on other sites More sharing options...
Eliphalet R. Moderator Posted March 16, 2020 Share Posted March 16, 2020 In the blue bar at the top of the page, you'll see your name. To the right of that you'll see a drop down arrow. Click on the drop-down arrow and choose "Profile" Once you open Profile, in the upper right, below your name, you'll see a few links The largest links will be "Edit Profile" and "Cover Photo" Click on "Cover Photo". That will allow you to "upload photo" from your computer. Once you have uploaded a photo from your computer, you will be able to reposition it as you wish. Don't forget to "Save" at the lower right of the final screen. This is what I'm seeing with Firefox and Chrome: Link to comment Share on other sites More sharing options...
Branchwater Jack SASS #88854 Posted March 16, 2020 Author Share Posted March 16, 2020 @Eliphalet R. Moderator This is what I see. No Link for Cover Photo. Link to comment Share on other sites More sharing options...
Eliphalet R. Moderator Posted March 17, 2020 Share Posted March 17, 2020 I've tried multiple browsers, computers and phone, and it all functions correctly. I do not know why you cannot view the multiple links that you are missing. At this point I haven't been able to make it misbehave. Are you using a phone or a computer? What operating system? (So I can try to duplicate the problem.) Link to comment Share on other sites More sharing options...
Eliphalet R. Moderator Posted March 17, 2020 Share Posted March 17, 2020 7 hours ago, Tyrel Cody said: Interesting Tyrel, you're a tech maven, any clue? Link to comment Share on other sites More sharing options...
Tyrel Cody Posted March 17, 2020 Share Posted March 17, 2020 1 minute ago, Eliphalet R. Moderator said: Tyrel, you're a tech maven, any clue? Well Branchwater is too. I've suggested he try his phone. I suppose it's possible he's cached some old css or javascript. His machine and/or firewall could also be blocking css/javascript. @Branchwater Jack SASS #88854 have you brought up the developer console and checked console or network traffic for errors? @Eliphalet R. Moderator have you checked his settings for warning points or maybe something administrative is being blocked? I assume the forum software has some role based permissions? Link to comment Share on other sites More sharing options...
Branchwater Jack SASS #88854 Posted March 17, 2020 Author Share Posted March 17, 2020 I've tried from 2 different machines on two different networks. Tried clearing cache. Tried 3 different browsers. I even tried turning off the computer and turning it on again. Not seeing any errors, however, when looking at the developer console, I don't even see the li for the cover photo. Even on mobile, I do not see the option to add a cover photo. TC might be right that it is like something permission based. Link to comment Share on other sites More sharing options...
Branchwater Jack SASS #88854 Posted March 17, 2020 Author Share Posted March 17, 2020 @Eliphalet R. Moderator since you have the option on my profile, would you try to upload an image to my profile for me? Don't matter what. Then I can see if I can edit or change it once one is added... Link to comment Share on other sites More sharing options...
Eliphalet R. Moderator Posted March 17, 2020 Share Posted March 17, 2020 6 minutes ago, Branchwater Jack SASS #88854 said: @Eliphalet R. Moderator since you have the option on my profile, would you try to upload an image to my profile for me? Don't matter what. Then I can see if I can edit or change it once one is added... Done. By the way, no warning points, All permissions that I have access to are good. No locks on any part of the account. I'll have to send this up the chain and to the system admins. Link to comment Share on other sites More sharing options...
Branchwater Jack SASS #88854 Posted March 17, 2020 Author Share Posted March 17, 2020 @Eliphalet R. Moderator Nice picture. Still no option. I am out of thoughts...thanks for all your help, though. Link to comment Share on other sites More sharing options...
Branchwater Jack SASS #88854 Posted May 16, 2020 Author Share Posted May 16, 2020 could the root cause of this issue also be why I can never open attachments people put in their forum posts? Link to comment Share on other sites More sharing options...
Eliphalet R. Moderator Posted May 16, 2020 Share Posted May 16, 2020 2 hours ago, Branchwater Jack SASS #88854 said: could the root cause of this issue also be why I can never open attachments people put in their forum posts? Some of the attachments folks put in their posts just can't be opened unless you have added software or the latest Apple OS. Some are just broken links. Others can't be opened if you have a certain "Ad Blocker" or a program like PeerBlock running. Here's a test, can you open this .pdf file? Antiquing SAA Revolver by Longshot Logan.pdf Link to comment Share on other sites More sharing options...
Branchwater Jack SASS #88854 Posted May 16, 2020 Author Share Posted May 16, 2020 I can do that one. Can't do this one: And I still cannot modify my own cover photo... Link to comment Share on other sites More sharing options...
PaleWolf Brunelle, #2495L Posted May 16, 2020 Share Posted May 16, 2020 20 minutes ago, Branchwater Jack SASS #88854 said: I can do that one. Can't do this one: And I still cannot modify my own cover photo... The pdf opened for me. The linked post opens when I "click" on the post title. Link to comment Share on other sites More sharing options...
Branchwater Jack SASS #88854 Posted May 16, 2020 Author Share Posted May 16, 2020 1 minute ago, PaleWolf Brunelle, #2495L said: The pdf opened for me. The linked post opens when I "click" on the post title. does the attachment to the category matrix in that post open for you? Link to comment Share on other sites More sharing options...
PaleWolf Brunelle, #2495L Posted May 16, 2020 Share Posted May 16, 2020 24 minutes ago, Branchwater Jack SASS #88854 said: does the attachment to the category matrix in that post open for you? Yes. PM sent. Link to comment Share on other sites More sharing options...
Sedalia Dave Posted May 19, 2020 Share Posted May 19, 2020 Try right clicking on the attachment and selecting save as so that you can save it to your PC. Then try opening it. I occasionally have to do that with some attachments. Link to comment Share on other sites More sharing options...
John Kloehr Posted June 15, 2020 Share Posted June 15, 2020 Based on a discussion in another thread, this clearly is a permissions problem for this member. Those posts from the Splatter thread could be moved to this thread. Link to comment Share on other sites More sharing options...
Allie Mo, SASS No. 25217 Posted June 15, 2020 Share Posted June 15, 2020 Permissions are listed below your avatar. For example, yours, John, is Members. Branchwater's is RO Instructor. Everyone in your category should have the same "permissions" or problems as you have. Link to comment Share on other sites More sharing options...
Allie Mo, SASS No. 25217 Posted June 15, 2020 Share Posted June 15, 2020 PS I never chanced upon (never specifically looked for) a way to make one individual's permissions different from everyone in that category. I did see the permissions listed in a category. For example, Moderators and Administrators can hide threads and posts, which only those groups can see. Link to comment Share on other sites More sharing options...
Branchwater Jack SASS #88854 Posted June 15, 2020 Author Share Posted June 15, 2020 1 hour ago, Allie Mo, SASS No. 25217 said: Permissions are listed below your avatar. For example, yours, John, is Members. Branchwater's is RO Instructor. Everyone in your category should have the same "permissions" or problems as you have. Sounds like you may be on to something... So, I wonder if any RO instructors can update their profile background or download attachments... Link to comment Share on other sites More sharing options...
Allie Mo, SASS No. 25217 Posted June 15, 2020 Share Posted June 15, 2020 1 hour ago, Branchwater Jack SASS #88854 said: Sounds like you may be on to something... So, I wonder if any RO instructors can update their profile background or download attachments... The reason I didn't say anything before permissions was brought up is because I don't think that is it. Of course, if other RO Instructors have the same problem, it will likely be. Good luck. Link to comment Share on other sites More sharing options...
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