Having trouble sending emails to Dillon?

[Chert Rock Chuck]

Anyone else had problems getting an email through to Dillon lately?

I need replacement parts for a broken powder measure. I can’t call during normal business hours because of my job, so email is my only option at this point.

 This is the message I continue to get over and over again;

 

[Swiss Kid, SASS #54030]

Have you tried this site?

https://www.dillonprecision.com/technical-support.html

[Chert Rock Chuck]

39 minutes ago, Swiss Kid, SASS #54030 said:

Have you tried this site?

https://www.dillonprecision.com/technical-support.html

Now I have, thanks.

[Sarival Slim]

I sent one (email) a couple of days ago...no reply...

[Matthew Duncan]

14 hours ago, Chert Rock Chuck said:

Anyone else had problems getting an email through to Dillon lately?

I need replacement parts for a broken powder measure. I can’t call during normal business hours because of my job, so email is my only option at this point.

 This is the message I continue to get over and over again;

 

 

When I click on their contact link i get a different email address than you.  

 

sales@dillonprecision.com

[Cliff Hanger #3720LR]

Have you tried calling them?

All this time on Forum you could have had it done.

[Eyesa Horg]

Calling has worked best for me. Although I recently ordered online from them and all went fine until it got to the USPS. The wait time on a call is long due to most of them working from home, but warranty parts were shipped promptly.

[Larsen E. Pettifogger, SASS #32933]

13 hours ago, Sarival Slim said:

I sent one (email) a couple of days ago...no reply...

Please note : due to the high volume of orders and email requests, replies are taking 1-2 weeks to process. We appreciate your business, and your patience while we work to provide you the information you need. Thank you for choosing Dillon Precision !

[Chert Rock Chuck]

11 hours ago, Cliff Hanger #3720LR said:

Have you tried calling them?

All this time on Forum you could have had it done.

Have you read the original post?