Chert Rock Chuck Posted March 18, 2021 Share Posted March 18, 2021 Anyone else had problems getting an email through to Dillon lately? I need replacement parts for a broken powder measure. I can’t call during normal business hours because of my job, so email is my only option at this point. This is the message I continue to get over and over again; Link to comment Share on other sites More sharing options...
Swiss Kid, SASS #54030 Posted March 18, 2021 Share Posted March 18, 2021 Have you tried this site? https://www.dillonprecision.com/technical-support.html Link to comment Share on other sites More sharing options...
Chert Rock Chuck Posted March 19, 2021 Author Share Posted March 19, 2021 39 minutes ago, Swiss Kid, SASS #54030 said: Have you tried this site? https://www.dillonprecision.com/technical-support.html Now I have, thanks. Link to comment Share on other sites More sharing options...
Sarival Slim Posted March 19, 2021 Share Posted March 19, 2021 I sent one (email) a couple of days ago...no reply... Link to comment Share on other sites More sharing options...
Matthew Duncan Posted March 19, 2021 Share Posted March 19, 2021 14 hours ago, Chert Rock Chuck said: Anyone else had problems getting an email through to Dillon lately? I need replacement parts for a broken powder measure. I can’t call during normal business hours because of my job, so email is my only option at this point. This is the message I continue to get over and over again; When I click on their contact link i get a different email address than you. sales@dillonprecision.com Link to comment Share on other sites More sharing options...
Cliff Hanger #3720LR Posted March 19, 2021 Share Posted March 19, 2021 Have you tried calling them? All this time on Forum you could have had it done. Link to comment Share on other sites More sharing options...
Eyesa Horg Posted March 19, 2021 Share Posted March 19, 2021 Calling has worked best for me. Although I recently ordered online from them and all went fine until it got to the USPS. The wait time on a call is long due to most of them working from home, but warranty parts were shipped promptly. Link to comment Share on other sites More sharing options...
Larsen E. Pettifogger, SASS #32933 Posted March 19, 2021 Share Posted March 19, 2021 13 hours ago, Sarival Slim said: I sent one (email) a couple of days ago...no reply... Please note : due to the high volume of orders and email requests, replies are taking 1-2 weeks to process. We appreciate your business, and your patience while we work to provide you the information you need. Thank you for choosing Dillon Precision ! Link to comment Share on other sites More sharing options...
Chert Rock Chuck Posted March 20, 2021 Author Share Posted March 20, 2021 11 hours ago, Cliff Hanger #3720LR said: Have you tried calling them? All this time on Forum you could have had it done. Have you read the original post? Link to comment Share on other sites More sharing options...
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