Jump to content
SASS Wire Forum

Pleasantly surprised


Recommended Posts

I've had that happen twice in last 2 weeks! What a pleasure and I told them so. I also informed them that their AI was totally useless, but connected me to a human after I asked " to speak with a person" a couple times. It sucks to call for help and get Pakastani Pete and can't understand a thing he has to say and vice versa. No offense intended.

  • Like 2
Link to comment
Share on other sites

53 minutes ago, Marshal Mo Hare, SASS #45984 said:

In contrast, I called customer service for Granite State Credit Union and got someone who consistently said “ gran-eyet “

 

I asked where the company was located and received the reply "pho-nix". :wacko:

Edited by Injun Ryder, SASS #36201L
  • Haha 3
Link to comment
Share on other sites

thats not happened for me in the last week with at least four calls i had to go thru robot mode - punching digits to get to a person , then getting someone that didnt have a clue about their products that i was inquiring of , its gotten to the point that i no longer trust what im told anyway because of this lack of knowledge , if you dont know just say so or get someone that does , 

 

today it was two cases of bullnose tile - ten pieces/case i needed was told of three places that had it when i called them [a couple are an hours drive] i eventually got the response they had pieces not cases of pieces , not what the original source told me their inventory told them , i suspect that its the operator error as im sure these corperations have a good inventory system as gig as they are , 

 

glad you had a better day than i did , 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.