Trigger Mike Posted November 8, 2015 Posted November 8, 2015 my apple computer froze solid. It has been on for hours, still shows 97% of the battery and mouse does not move and it does not shut off if you close it. Is there a way to reboot? with Microsoft you can disconnect the battery but theirs the battery must be internal.
Sedalia Dave Posted November 8, 2015 Posted November 8, 2015 press and hold the power button for 60 seconds. or press and hold the escape key and the power button at the same time for 60 seconds. read this http://www.macworld.co.uk/how-to/mac-software/fix-mac-that-wont-shut-down-3597343/
Trigger Mike Posted November 8, 2015 Author Posted November 8, 2015 IT WORKED! thanks. what caused it to do that?
Sedalia Dave Posted November 8, 2015 Posted November 8, 2015 IT WORKED! thanks. what caused it to do that? No clue. I do not own any Apple products; I just Googled the symptoms and posted what I found. Suspect that one of the applications crashed or you may have gotten some malware or a virus. Be sure you run antivirus/malware scanning tools just in case it is still on your system. I have a couple of PCs that occasionally do something similar. On the PC it only takes 10 seconds to force a power off. Apple OS really doesn't like being forced to power down but then again neither do MS OSs.
J-BAR #18287 Posted November 8, 2015 Posted November 8, 2015 My MACBook freezes up sometimes if I have too many apps going at once. The power button reboot is quick and easy. I also delete the browser history (Safari-History [at the top of the screen next to 'Bookmarks']-Clear History at the bottom of the menu list), and erase cookies (Safari-Preferences-Privacy Tab) if things seem slow.
Trigger Mike Posted November 9, 2015 Author Posted November 9, 2015 i cleared my history. I did have a lot of windows open. I also ran a scan to be sure.
Jittery Jim Jonah, SASS #64913L Posted November 9, 2015 Posted November 9, 2015 No clue. I do not own any Apple products; I just Googled the symptoms and posted what I found. Suspect that one of the applications crashed or you may have gotten some malware or a virus. Be sure you run antivirus/malware scanning tools just in case it is still on your system. I have a couple of PCs that occasionally do something similar. On the PC it only takes 10 seconds to force a power off. Apple OS really doesn't like being forced to power down but then again neither do MS OSs. It is due to the immense size of the operating system..... with that much code and multiple tasks and multiple applications running there will be a conflict at times. Usually happens after a software update, that's why I never select automatic updates on my Mac. I will check for trouble before I update anything. The latest trouble I had was with the newest Adobe flash update. Had to remove the program and reinstall again before it worked without freezing the 'puter. Also what Trigger Mike said holds true.... JJJ-D
Rye Miles #13621 Posted November 9, 2015 Posted November 9, 2015 I clear my history everyday when I shut my computer off. I also delete as many emails as I can and empty the trash on a regular basis. I don't know if this helps or not but I never have a problem with this I-MaC. I use it maybe 2 hours a day.
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