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Lorelei Longshot, SASS #44256 Life

How do I delete messages in my mailbox

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My mailbox is full so I can't respond to a message sent to me.  Can someone explain in very simple, explicit terms how to delete messages?  Thanks.

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Ms. Lorelei:

     Hope the following will provide you with the simple steps to delete messages:

 

STEP 1: Locate your INBOX in the upper right hand corner of your screen, and click on the envelope icon.

 

                 5a84385c0ca42_InboxIcon.png.a078c7a72ea183e72ab1db1a72a6690d.png

 

STEP 2: A drop down screen will appear. Click on the Go to inbox icon.

 

                 5a8438d7c01a9_GotoinboxIcon.png.30f3bcff52dff32b055aaee14e860199.png

 

STEP 3: On the left hand side of the screen, you will see a list of the messages that have been stored for you.

 

                  5a843943127e3_StoredPMs.png.daa6e774407519bf4b0d329cdde30870.png

 

STEP 4: Each message has a number listed (see in RED below) which is the total number of replies and responses within that message, along with the number of days it has been in your mailbox. On the left, under your Avatar, is aa check box (see below in BLUE).

 

                5a843a006cb1f_SelectingaPMBefore.png.03dfb47191fae4c1bba404d49a21806c.png

 

STEP 5: Once you have decided on a message you want to delete (multiple messages can be deleted by checking more boxes associated with the message), click on the box under your Avatar and a check mark will now appear as shown below. In addition, a number in RED will appear to indicate how many messages you have chosen to delete.

          

                 5a843a06af82d_SelectingaPMAfter.png.8d9c3be5650beeb18d9aae7c8a91b42e.png

    

STEP 6: At the same time you will see a "pop-up" message as shown below that will appear at the bottom of your screen.

 

              59ac473534d4d_InBoxDeleteIcon.JPG.834aed322dc9307102abd06548a7458a.JPG

 

STEP 7: Once you have determined which message(s) you want deleted, merely click on the trash can (highlighted in YELLOW above) and a safety message will appear as shown below:

 

     59ac452c179e0_DeleteAreYourSureScreenShot.JPG.9a523f6cb770cc48889bc7e278774518.JPG

 

STEP 8: If you are sure of the message(s) you have chosen, Click the OK icon, and the message(s) will be gone.

 

NOTE: At any time, you can look in the upper right hand side of the screen and see what percentage your messages have taken up. (see below) As you approach the 100% figure (and slightly above), you will begin to be unable to send and/or receive Personal Messages (PM) in your mailbox.

 

59ac4cb3e8d23_TotalMessages.JPG.d2d5521af047045fad5266b3b318644e.JPG

 

HOPE THIS HELPS.    

 

 

 

Edited by Father Kit Cool Gun Garth
Updated the process with more Screen Shots
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Thanks for the clear, simple, specific instructions.  I used to be computer literate, but have gotten behind the times.

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What about old messages 9 years old?  When I click on "Messages," some of them don't have the little blue box.  They have the red box and show that they are 9 years old.  I'd like to get rid of them too.

 

Maybe I don't know how to get to INBOX.  I just click on the envelope at the top of the page.  Am I missing something?

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1 hour ago, Lorelei Longshot, SASS #44256 Life said:

What about old messages 9 years old?  When I click on "Messages," some of them don't have the little blue box.  They have the red box and show that they are 9 years old.  I'd like to get rid of them too.

 

Maybe I don't know how to get to INBOX.  I just click on the envelope at the top of the page.  Am I missing something?

 

I see what you mean about some of them not having a check box, I have a few too. You can delete them individually by opening them to read them; click on the title. Once the message is open, there will be a dropdown  in top right corner called "Options" with a trashcan inside. See image of how I get to my inbox:

Inbox.PNG.288541ac37e51ebdc938a1382583b62d.PNG

 

Delete.PNG.e269c91295fb09d6b7428292ccb56f4c.PNG

 

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I have now found things I didn't know existed ; all those notifications and all the attachments that I put on my classified posts. Haven't figured out how to delete all that stuff. It seems to be different process than deleting PMs.

HELP !!

Rex , the Luddite :D

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Rex:

   Sent you a PM for more information to assist you.

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