Agree, fun to talk with and excellent customer service/support.
Let's hear how the new spring and 'claw' work out.
Can you post a picture or two of the problem area you spoke of with the other 'claw'?
Call them...
They make everydangthing in house and the extractor 'hook' is very complex to make.
Maybe, if enough folks call, they'll reconsider making them.
Yes, spring may have taken a set.
You can call Wolff Gunsprings and order the uncut springs.
Just tell'em it's the springs they sold to RPP.
FWIW; I never remove the extractor for cleaning.
I flush it with spray carb cleaner and then spray lube into it and blow it out with compressed air.
They bought their springs from Wolff Gunsprings.
Call RPP and see if they have any springs left.
Flush out the extractor channel with carberator cleaner. You'll be surprised how much crud is in there.