Big_Country

Hiya OLG, In the first post “At 14 months I received one back and was told the other two would follow soon and things had been delayed and that this was not normal. “ Thanks BC

Just got back in town from a business trip and figured it was time to give an update. The second of my three 97’s has been completed and shipped back. It is scheduled to arrive Tuesday. I have been told that the third is almost ready to test fire and also be returned. I’m looking forward to receiving them and giving them a run. I will give an update on the work and performance of the second one after I try it out. I will also keep everyone posted on the return of number three. Thanks BC

I received an email reply back stating both 97’s are almost finished. I asked for a date estimate instead of “almost” I have not received that yet. As as I said in the start of this thread, the gunsmith does great work. My intention was not to cause any issues, but to ask the question of if I am being impatient or justified in my concern. I know “Life Happens” and as many in the thread have said, as long as it is communicated then the customer can decide if they want to wait or not. I try try to be as patient as possible and consider the other side of all issues. But, for me to consider them, I must know them. I have even been called a _______ for waiting over a year. I may be several things, you fill in the blank. I consider my self someone who follows the Cowboy Way. My word is my bond. If I tell you something I stick to it. I try to help others and be considerate of their situation. I try to deal with everyone fairly and honestly. I will let everyone know the final outcome, hopefully there will be a happy ending at the end of the saga. Thanks BC

Slim, I will take it. Thanks BC

OLG, After receiving the communication Wednesday and being a Holiday weekend I am giving him until next week and then reaching out again. Thanks for inquiring. BC

Mailbox was full. I deleted some. Resend please Thanks BC

USP VP HK45 P2000 compact full size pretty much any of their pistol line thanks BC

BTT removed the stainless just blue/case 45’s left thanks BC

Wider I agree it should go both ways. If a shooter is a problem customer or a deadbeat and does not pay then the gunsmiths deserve to know. Son of the Midnight Star we cannot name names. That is why I suggest a place where both sides of the story can be told. If you look at the original question, I wanted to know if this was normal or not. I would welcome the other side of the story. That was the other issue, no communication, no story, so I started to worry. And wanted to know if I was just being impatient or if I was justified in my concern. Thanks BC

I did not ask for pictures. I have given him this much time I will see if he follows through with “almost done and ready to test fire” or if it continues to drag, I will take the other offered advice and follow up with a certified letter. I see from all of the other posts that I am not the only one that has experienced this type of issue. As SASS is our organization I would think they would want this type of information shared to help prevent it from occurring. Thanks BC

The times that I called I was told that he did not know why it had been so long and that he would call me back with and update. The return call did not happen. Soon afterwards when calling the message on the answering machine says to email that they are no longer accepting calls. BC

I agree 100%, if you tell me two years up front I can decide if I want to wait or find someone else. If you have health or other issues and tell me i’m patient and will wait a realistic amount of time. If you don’t tell me anything or tell me one thing and keep moving it out I do not think that is right. After sending another email and posting this, I received an email stating that he thought he had emailed me and that both of my 97’s are on the bench and one is almost ready to test fire. As I said earlier, he does great work, but needs to communicate and set true expectations. Thanks to all of those have read and contributed BC

Deuce i have a set for sale BC thanks

Phantom I agree, I Should not have included a state. I have removed it. I know several gunsmiths in that state. I think he is a good gunsmith. I’m not doubting his abilities. Just the timeline and promises. If I crossed the line then the moderator can delete the post. BC

I understand we cannot speak ill of vendors or gunsmiths. But, what is reasonable? I sent 3 shotguns to a Top Named 97 Specialist based on previous recommendations on the forum. When I first talked with him, he said as soon as we receive them we will disassembled them send you a detailed breakdown with a cost estimate. Six months later, he said he had been real busy and would get to them very soon. At 13 months I got the quote on the first one. At 14 months I received one back and was told the other two would follow soon and things had been delayed and that this was not normal. At 16 months I asked about the status and received a 1 line response saying “working on it”. At 21 months I sent another email and received no response. Now we are approaching the 2 year mark. I liked the work performed on the first one, but thought it had taken longer than normal. Is this normal? Am I just being impatient? I don’t think so. I think a Man should be as good as his word. I think a vendor should stand behind his reputation. I think that a Man should tell the truth. If it’s going to be 2 years then tell me and let me decide if I want to wait or go somewhere else. I understand gunsmiths are busy. The other 75 or more gunsmiths I’ve dealt with over the years I’ve only had to wait a month or two. Most are honest, hard working and will go out of their way to make sure the customer is satisfied. I do not feel that the way this gunsmith is doing is the Cowboy Way, and I do not think it is the SASS way. I have not mentioned any names and not used any bad language, I have expressed my opinion. I also think like others on the Forum have stated that we need somewhere that we can post vendor feedback and ratings so that others will not be mislead. Thanks for reading BC