Mad Major

Now I am really mad. I asked Rossi again for an update today, and they admitted the gunsmiths aint even looked at it yet after over 3 weeks! If the repair backlog is so huge that they can't even look at one for nearly 4 weeks, that makes me wonder about their quality if they have that many repairs to do.

Just thought i would send an update. Rifle is still at Rossi. I email them probably twice a week to check on it, but they still dont have any updates. I am anxious to get it back and see what they said was wrong with it. Edit- anybody have any experience with how long it takes Rossi to repair a rifle??

So my rifle made it back to Rossi. A few ladies have called me from Rossi to ask additional questions about how it happened. I am pretty pleased so far about how responsive they have been. They asked if I wanted the rifle repaired and I said of course, but if it needs to be replaced, then replace it. Looking forward to see what happens.

Thanks for clearing that up for me. I wasn't sure if it would hit the firing pin or not, but I sure wasn't going to try it with a live round. I am looking forward to see what Rossi says when they finish the repair. I have seen mixed reviews on Rossi service, so far they have been pretty responsive on this particular issue.

I sent it off the other day. Sorry to get back to respond so late. (removed new extractor) I started to just let it go, but then I figured it was a brand new rifle, and it should not have blown up on me like that. Rossi has already responded and said they will let me know what they find out and will cover the repairs under warranty. They paid for the shipping. What is everyone's opinions on using the spring kits and swapping out the springs to smooth up the action? Is it possible to just break it in to smooth it up naturally, or is it better to put lighter springs in? I have seen mixed reviews on this on several forums.

I really really do not want to go through the hassle of sending the rifle back to Rossi. I have read and heard of how slow and bad their customer service and repair service is. Do I have any other options? I replaced the extractor on my own. The broken one went somewhere in the grass on the range and I could not find it. You don't think I "voided the warranty" by replacing the extractor do you? Will they give me a hard time about that?

Hello all, I have a brand spanking new Rossi R92 Gold Edition (beautiful rifle) in .357/.38 special. I was at the range 3 weeks ago and was shooting fairly rapid fire when a round blew out of the breech and broke the extractor and sent brass fragments into my face. Luckily I always wear eye protection so my eyes are still intact. So I began a little investigation. The round was a reloaded aguila brass .38 special. It ruptured at the base. It appears the round was not fully seated into the chamber. This round was only reloaded twice. I have since stopped using aguila brass for reloads. I measured the case wall and it was 0.014" thick, just like all the other .38 special and .357 brass I have. There was no evidence of a bulge or weakening of the brass, but I don't like aguila ammo due to several rounds I have had that have failed to fire in .22 magnum and also .38 special. On the day this happened, I assumed the bolt had been pushed back by the round exploding. But, I decided to do a dry fire test and see if the gun would fire without the bolt being all the way forward. With a empty case seated in the bolt under the new extractor I installed (from Jack First Inc.) I cycled the action and felt the bolt want to stop about 1/8th of an inch from being fully seated. Seems like something binds up with a bullet in the gun. I removed the case, and tried cycling again. Works just fine empty. I put some live rounds in and tried to cycle. No matter what caliber or bullet shape (LRN and CPFN), the bolt hangs about a 1/4" to a 1/8" of being fully seated to against the chamber. I can make it seat, but like so many other forums I had to cycle the action "with authority". And thats fine, but my concern is this: I removed all of the ammo, and cycled the action to where the bolt hangs about a 1/8" or 1/4" from being fully seated and pulled the trigger. The hammer fully smacked the firing pin!! This tells me that the rifle will fire a round even if it is not fully seated in the chamber. I am 99% sure this is what happened when I was shooting rapid fire. I must not have been fully seating the bullets and one was weaker than the others and ruptured. So here is my question, is this a normal operation of the Rossi, or is my rifle possibly defective? If there are any Rossi R92 owners out there, can you reproduce my situation and see if your rifle will allow the hammer to strike the firing pin if the bolt is not fully seated? Many thanks in advance. I edited this to add a picture of the ruptured brass: