Cheyenne Ranger, 48747L Posted July 3 Share Posted July 3 Due to a bunch of low-lifes ordering free replacement parts and turning around and selling them on eBay, Dillon now requires pictures of the damaged/broken parts when you send in a replacement part request. You still get the part(s) for free, including shipping but getting a back-up is no longer an option unless you buy it and then you have shipping tacked on that purchase. so don't throw out the old/broken parts before you take a picture 📷 here is a copy of their email to me: Thank you for your inquiry, we do have a No BS warranty. When there are multiple parts requests, we ask for pictures of the amount of damaged, worn, broken parts, or an RMA to assure we are doing our due diligence. Thank you for your support. Dillon Precision 8 Quote Link to comment Share on other sites More sharing options...
Pat Riot Posted July 3 Share Posted July 3 Thanks @Cheyenne Ranger, 48747L Isn’t it a shame that D’bags ruin things like RCBS’ warranty program? 4 4 Quote Link to comment Share on other sites More sharing options...
Eyesa Horg Posted July 3 Share Posted July 3 Although within a year back, I obtained an old RCBS single stage from a Pard here that quite rusty. I cleaned and reblued it and it looks like new! Went to their site to order a primer catcher and found only one for a different machine. So sent an email asking if there was available for my model and vintage. Got reply within an hour that a new one was on its way as a warranty replacement. 6 Quote Link to comment Share on other sites More sharing options...
Rye Miles #13621 Posted July 4 Share Posted July 4 I don't blame them at all. Dillon is the best! Too bad scumbags take advantage! 4 3 Quote Link to comment Share on other sites More sharing options...
Hashknife Cowboy Posted July 4 Share Posted July 4 From a business perspective, I can't fault them one bit. Still a great company to deal with. 8 Quote Link to comment Share on other sites More sharing options...
Colorado Coffinmaker Posted July 4 Share Posted July 4 Were it I, there would also be a spread sheet of names and number of parts ordered. There always seems to be some scumbag finding a way to steal from others. DILLON, RCBS, LEE, REDDING all have the most comprehensive warranty programs on the PLANET. 1 Quote Link to comment Share on other sites More sharing options...
Sedalia Dave Posted July 4 Share Posted July 4 Twice RCBS has sent me parts free of charge. First time I lost the small rotor to my powder measure in a move. Called and told the rep what happened and how do I buy a replacement. Took my info and said they would send it out right away. When I asked how much the rep said no charge. Second time it was for a damaged depriming assembly. Again no charge and they also sent a package of pins to go with it. Quote Link to comment Share on other sites More sharing options...
Eyesa Horg Posted July 4 Share Posted July 4 I asked about deprime pins once from RCBS, they sent me 10 for no charge. I'm still a Blue guy though 1 Quote Link to comment Share on other sites More sharing options...
Pat Riot Posted July 4 Share Posted July 4 1 hour ago, Eyesa Horg said: I asked about deprime pins once from RCBS, they sent me 10 for no charge. I'm still a Blue guy though Are you the middle one? Can I get your autograph? 1 3 Quote Link to comment Share on other sites More sharing options...
Eyesa Horg Posted July 4 Share Posted July 4 (edited) 5 minutes ago, Pat Riot said: Are you the middle one? Can I get your autograph? Sure !! But not til we meet in person! Which I look forward to. Edited July 4 by Eyesa Horg Added text 1 1 Quote Link to comment Share on other sites More sharing options...
Larsen E. Pettifogger, SASS #32933 Posted July 4 Share Posted July 4 Can't blame Dillon or any other seller at all. I remember many years ago one of the gun distributors posted a notice that if you had purchased a particular model revolver you could request a replacement mainspring because they had sent out a batch of guns with a weak mainspring. The rep told me they received more requests for free springs than the number of guns they had sold. 1 1 Quote Link to comment Share on other sites More sharing options...
Pat Riot Posted July 4 Share Posted July 4 1 minute ago, Eyesa Horg said: Sure !! But not til we meet in person! Which I look forward to. Someday, my friend. 1 Quote Link to comment Share on other sites More sharing options...
Smokin Gator SASS #29736 Posted July 4 Share Posted July 4 At one time Smith and Wesson was allowing clubs to purchase revolvers at some kind of reduced price to be used as prizes at the larger matches. Eventually it came to their attention that at least one club/match was just using the program to buy guns for themselves cheaper. Not using them for prizes. That ended the program. 3 Quote Link to comment Share on other sites More sharing options...
Cypress Sun Posted July 4 Share Posted July 4 1 hour ago, Pat Riot said: Are you the middle one? Can I get your autograph? Why does one have brown eyes? 1 Quote Link to comment Share on other sites More sharing options...
Eyesa Horg Posted July 4 Share Posted July 4 9 minutes ago, Cypress Sun said: Why does one have brown eyes? He's a politician 3 Quote Link to comment Share on other sites More sharing options...
Cheyenne Ranger, 48747L Posted July 4 Author Share Posted July 4 went on and cleaned and replaced parts on my SDB that does .45 Colt and .45 Schofield found the red tip on the primer tube bent (once they're bent they're toast a wave bearing was broken and two were worn smooth also had need of the plastic bushing at the bottom of the fail-safe rod sent pictures of all today also sent a picture of my cat 2 1 Quote Link to comment Share on other sites More sharing options...
Badlands Bob #61228 Posted July 5 Share Posted July 5 At least the cat has an honest face. Quote Link to comment Share on other sites More sharing options...
Larsen E. Pettifogger, SASS #32933 Posted July 5 Share Posted July 5 Did you get a replacement for the cat? Quote Link to comment Share on other sites More sharing options...
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