Horace Patootie, SASS #35798 Posted June 14 Share Posted June 14 On June 6 my Dillon 550 primer system went down and I could not fix it. On the same day, I shipped it to Dillon. Today, June 14, it arrived at my door ! I consider that AMAZING service ! I have always heard about their legendary service but in 23 years have not had to use it until now. A BIG thank you to Dillon for your excellent service !!! Horace Link to comment Share on other sites More sharing options...
Mogollon Munk,SASS#303 Posted June 14 Share Posted June 14 We are happy to help keep you loading! Thank you for the kind words. Link to comment Share on other sites More sharing options...
Geronimo Jim SASS # 21775 Posted June 14 Share Posted June 14 They are the absolute best. Also a small family owned business that I want to support. Link to comment Share on other sites More sharing options...
Eyesa Horg Posted June 14 Share Posted June 14 Haven't needed anything major on my SDB in 30 years, but the little parts have always been sent right out. I'd never buy anything but a Dillon just for the service and friendliness. This winter though, I'm going to pay them to do a rebuild on mine just cuz. I've done it myself once, just because it seemed prudent even though it had never really acted up in all these years. Link to comment Share on other sites More sharing options...
The Original Lumpy Gritz Posted June 14 Share Posted June 14 Dillon set the standard in customer service, that very few companies will ever achieve. TNX Dillon ! Link to comment Share on other sites More sharing options...
Yul Lose Posted June 14 Share Posted June 14 Don’t know if you pards noticed or not but my wife made the cover of the Blue Press again this issue, just sayin. Link to comment Share on other sites More sharing options...
Dream Chaser, SASS #79316 Posted June 14 Share Posted June 14 Dillon is always there for us. Can not say enough nice things about them. Link to comment Share on other sites More sharing options...
T-Square Posted June 15 Share Posted June 15 9 hours ago, Mogollon Munk,SASS#303 said: We are happy to help keep you loading! Thank you for the kind words. MM - are you really number 303 ? What year did you get your number ? Link to comment Share on other sites More sharing options...
Hashknife Cowboy Posted June 15 Share Posted June 15 I have been using their 550 and SDB for decades. Very minor problems on a rare occasion and as far as I am concerned they wrote the book on customer service. I did ask them to start making pick ups...... Link to comment Share on other sites More sharing options...
Colorado Coffinmaker Posted June 15 Share Posted June 15 I abused a 650 for 25 years. It finally had enough and quit. I called DILLON and was told to send it in. What I got back was the equivalent of a BRAND NEW MACHINE. Absolutely fabulous customer service that's second to NOBODY. PERIOD. Link to comment Share on other sites More sharing options...
Texas Maverick Posted June 15 Share Posted June 15 2 hours ago, Hashknife Cowboy said: I have been using their 550 and SDB for decades. Very minor problems on a rare occasion and as far as I am concerned they wrote the book on customer service. I did ask them to start making pick ups...... Like in trucks? LOL Count me in. TM Link to comment Share on other sites More sharing options...
Griff Posted June 15 Share Posted June 15 15 hours ago, T-Square said: MM - are you really number 303 ? What year did you get your number ? Surely you jest? He's a relative newbie. And numbers are not linear. Back in the day, SASS sent representatives in areas groups of numbers, not necessarily in sequence and those were sometimes issued quicker than others. Then again, ISTR that annual member numbers started at 500, and for a time you could upgrade to life and get a # in the 300s. Link to comment Share on other sites More sharing options...
Cypress Sun Posted June 15 Share Posted June 15 5 hours ago, Texas Maverick said: Like in trucks? LOL Count me in. TM I can see it now...color options - Dillon Blue. If the trucks would come with the Dillon guarantee, Dillon Blue or not, I'd buy one. Link to comment Share on other sites More sharing options...
The Original Lumpy Gritz Posted June 16 Share Posted June 16 22 hours ago, T-Square said: MM - are you really number 303 ? What year did you get your number ? 2000 Link to comment Share on other sites More sharing options...
Larsen E. Pettifogger, SASS #32933 Posted June 16 Share Posted June 16 23 hours ago, T-Square said: MM - are you really number 303 ? What year did you get your number ? This is Monk now. When he started he was a Buckaroo. Link to comment Share on other sites More sharing options...
Cholla Posted June 16 Share Posted June 16 I drank the Blue Koolaid in 2018 and now have two 550s. I just completed an article for American Handgunner on doing a few improvements. https://americanhandgunner.com/ammo/wildcatting-the-dillon-progressive-press/ Link to comment Share on other sites More sharing options...
Eyesa Horg Posted June 16 Share Posted June 16 10 hours ago, Cholla said: I drank the Blue Koolaid in 2018 and now have two 550s. I just completed an article for American Handgunner on doing a few improvements. https://americanhandgunner.com/ammo/wildcatting-the-dillon-progressive-press/ Check out Unique Tek's micrometer powder measure adjuster. It is really nice if you load different calibers or use different powders. For some reason, I need to make small adjustments, but having a real close initial setting is wonderful. https://uniquetek.com/shop/ols/products/micrometer-powder-bar-kit Currently out of stock!! But coming! Link to comment Share on other sites More sharing options...
Max Payne Posted June 16 Share Posted June 16 I bought a Super 1050 maybe 5 or 6 years ago & was having trouble setting it up initially. It was likely dumbness on my part. I called Dillon 3 times for help, & when I called the 3rd time, they said, "You're having too much trouble with that new machine, so we're gonna send you another one. In 2 or 3 days, the new one showed up. They had the other one picked up. Replacement was perfect, as I had probably made all possible mistakes by then & learned from them. I also have a 650 & a 550 & have had other spectacular experiences with factory support, like the time I lit up a primer column of almost 100 primers. Great company to deal with, as most of you know. Link to comment Share on other sites More sharing options...
Mogollon Munk,SASS#303 Posted June 17 Share Posted June 17 I joined SASS in 1988 or 89. I first joined as an annual member, #16XX or thereabouts, then a few months later SASS offered a lifetime membership at a discounted price, and would apply your current membership payment towards the total. So when I went life, I got a new number, #303. This was when EOT was held at Coto de Casa, California. Several of my pards upgraded at the same time. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.