Forty Rod SASS 3935 Posted December 3, 2023 Share Posted December 3, 2023 I want to complement a company on two of their products and make a suggestion. They have so much computer crap to go through that it just doesn't seem worth the effort. Several social media sites, passwords, "I'm not a robot", frequently asked questions (that I don't want and can't seem to get out of), a chat line..............! Why can't I get a decent email address without telling them everything about my life and signing up for the inevitable spam the will come with it, find a real live human person to talk to, or a mailing address so I can send them an old fashioned paper letter? My dear God how I hate the computerized world that has been foisted off on us. Link to comment Share on other sites More sharing options...
Subdeacon Joe Posted December 3, 2023 Share Posted December 3, 2023 You should be able to scroll to the bottom of the home page and find a Contact Us tab. The times I've done that with various companies I've found either a place to enter my name, email, and comments or, at worst, a phone number. Link to comment Share on other sites More sharing options...
Dusty Devil Dale Posted December 3, 2023 Share Posted December 3, 2023 I would think you were talking about AT&T, except their products would not be a subject of anybody's compliments. Link to comment Share on other sites More sharing options...
Forty Rod SASS 3935 Posted December 3, 2023 Author Share Posted December 3, 2023 6 minutes ago, Subdeacon Joe said: You should be able to scroll to the bottom of the home page and find a Contact Us tab. The times I've done that with various companies I've found either a place to enter my name, email, and comments or, at worst, a phone number. That's where I find all that BS crap I mentioned before. I don't want to jump through all their hoops to pay them a compliment. Some of what they are asking for is none of their business and some is obviously fishing for info. Link to comment Share on other sites More sharing options...
Subdeacon Joe Posted December 3, 2023 Share Posted December 3, 2023 Odd, other than name, email, and I'm not a robot I haven't had to jump through hoops. May I ask the name of the company? Link to comment Share on other sites More sharing options...
Forty Rod SASS 3935 Posted December 3, 2023 Author Share Posted December 3, 2023 3 hours ago, Subdeacon Joe said: Odd, other than name, email, and I'm not a robot I haven't had to jump through hoops. May I ask the name of the company? Aveeno hair products. I found an 800 number I'll try tomorrow. They sure make it difficult to pay them a compliment...but I did get a $6.50 coupon for trying. Link to comment Share on other sites More sharing options...
Subdeacon Joe Posted December 3, 2023 Share Posted December 3, 2023 Took me 5 screens on my phone. Link to comment Share on other sites More sharing options...
Forty Rod SASS 3935 Posted December 3, 2023 Author Share Posted December 3, 2023 Joe, I can't get that screen to open for ANYTHING. Link to comment Share on other sites More sharing options...
Sgt. C.J. Sabre, SASS #46770 Posted December 3, 2023 Share Posted December 3, 2023 9 hours ago, Subdeacon Joe said: Took me 5 screens on my phone. I went to the actual web site. It won't let you do anything until you go through their "computer crap questionnaire" just like Forty said. Link to comment Share on other sites More sharing options...
Rye Miles #13621 Posted December 3, 2023 Share Posted December 3, 2023 If I have to go through a bunch of nonsense to give them a compliment on their product I'll just give up! Link to comment Share on other sites More sharing options...
Subdeacon Joe Posted December 3, 2023 Share Posted December 3, 2023 Weird. On my desktop just now I searched "aveeno" and got Then, instead of just hitting "Contact Us" I went to the main page scrolled down until I saw Clicked on "Contact Us" and, after a little scrolling on it, past the FAQ and disclaimers, saw Clicked on the "Email Us" and that little drop down showed up. Click on that and in its menu one of the choices is compliment. Then below that is a box to enter your comment. It ain't tree science or rocket surgery. Just a few clicks and a little scrolling. Link to comment Share on other sites More sharing options...
Cold Lake Kid, SASS # 51474 Posted December 3, 2023 Share Posted December 3, 2023 You think that's bad!?!? Big Red had his wallet stolen and between the two of us tried for hours, to report it, first to the Ottawa Police, without going through 911, (Non Violent crime or crime in progress, so the operators get ....... ) Tried the non-emergency phone line, but apparently, after listening to a 4 minute recording, I should know the first or last name of someone to connect to their voicemail and defaulting to "0" gets nothing. Service Ontario? Similar experience. He gave up and did personal visits on Friday. Link to comment Share on other sites More sharing options...
Eyesa Horg Posted December 4, 2023 Share Posted December 4, 2023 I recently tried to contact the dispatch center for our fire, police, ambulance etc. Nothing in the phone book or on the web! Finally called a few police depts and after 3, a nice dispatcher gave me the number. Wouldn't ya think a non-emergency number would be reasonable to find? Nope! Then when I finally reached someone, they told me it was illegal to answer my query. All I wanted to know was if a fire/ambulance call had been made to MY house on a certain date when I wasn't home! Seems nowadays that anything you pay taxes for, is non of your business! Link to comment Share on other sites More sharing options...
Forty Rod SASS 3935 Posted December 4, 2023 Author Share Posted December 4, 2023 Finally got through........to a parent company switchboard. Another ten minutes to get a very nice young lady who is dumber than a gob of spit and though her English was pretty good I'd bet her native tongue isn't English. After a bunch more time I finally hung up. I'll still buy their product, but I have no emotional ties left to it Link to comment Share on other sites More sharing options...
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