Linn Keller, SASS 27332, BOLD 103 Posted December 29, 2022 Share Posted December 29, 2022 Pardon me while I grin all over my face! Ordered and received a hammer extension from Cheaper than Dirt. It arrived in jig time, but Uncle Mike's (now made in China) didn't include the set screw. I called CTD and spoke with a truly lovely soul named Tonya, I told her what was missing and I told her this isn't a CTD problem, this is an Uncle Mike's problem, should I go pick on them? She looked up the order and said, "Tell you what, we'll ship you a brand new one, no charge." No firm is perfect and I've read instances where people were less than pleased with CTD, but by golly now, this morning they did all right by me! 2 6 Quote Link to comment Share on other sites More sharing options...
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