Lawdog Dago Dom Posted January 20, 2021 Share Posted January 20, 2021 Bought a jacket from these folks. Had a factory defect. Emailed them and they said they would send it back to the manufacturer. But they also said they would have the replacement sent to them, instead of directly to me so they could check it and make sure it was defect free. It would have been easy for them to step back and let it go from factory to me. Taking that extra step for a customer was very much appreciated. Thank you Melissa at Wild West Mercantile for great customer service! Link to comment Share on other sites More sharing options...
Pat Riot Posted January 21, 2021 Share Posted January 21, 2021 It’s good to hear about a company with good customer service. Thanks Link to comment Share on other sites More sharing options...
Singin' Sue 71615 Posted January 21, 2021 Share Posted January 21, 2021 Lets not forget that they sponsor a bunch of our matches, in one form or another! I think we might drop in their shop in Mesa next week while we are in the area... I need some new bloomies! Link to comment Share on other sites More sharing options...
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