wyliefoxEsquire Posted October 10, 2020 Share Posted October 10, 2020 Howdy, If you have ever been on a posse with Nevada Starr (NV State LSS champ) you understand the importance of a brass picker. Especially if you shoot 44-40, 32-20 even 45 Colt. She makes an effort for you to get all you rifle brass returned, even if it is several shooters later. Well her Acrmate Reacher Pro+ broke. https://arcmate.com/ezreacher-pro.aspx Busted beyond repair. (see photo) Inside the square tube is a blue plastic rod. What is missing is the plastic connector on the rod that fits in the handle. Not knowing the issue I checked out the Arcmate web site looking for a way to repair the picker. I read the FYI to discover they will replace the broken tool. I called on Tuesday and today Saturday we had a new picker delivered, NO CHARGES. I would suggest that Arcmate should be on the preferred list of SASS vendors Link to comment Share on other sites More sharing options...
Lone Rider SASS#32091 Posted October 11, 2020 Share Posted October 11, 2020 That is phenomenal customer service! I have been thinking about getting something like that so I’ll definitely check them out. Thanks for passing that on. Link to comment Share on other sites More sharing options...
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