Jump to content
SASS Wire Forum
Sign in to follow this  
Von Dutch, SASS # 7995

How to get SASS to respond ?

Recommended Posts

Posted (edited)

Does anyone know how to get in touch with SASS?  I have sent two E-Mails to the Contact US about replacing my Life Member badge and I have not received a response? Thanks

Edited by Von Dutch, SASS # 7995
  • Like 1

Share this post


Link to post
Share on other sites

TELEPHONE 505.843.1320

  • Sad 1

Share this post


Link to post
Share on other sites

@irish ike, SASS #43615 why the sad face? 

 

The best way to get in touch with a lot folks is via phone. 

  • Thanks 1

Share this post


Link to post
Share on other sites

plenty of people CAN'T call.....there is simply NO excuse to not answer business emails in this day and age....

  • Like 2
  • Thanks 2

Share this post


Link to post
Share on other sites
Posted (edited)
6 minutes ago, Calico Mary said:

plenty of people CAN'T call.....there is simply NO excuse to not answer business emails in this day and age....

Well...sometimes those non-responsive folks are having those emails received into their SPAM box...so...

 

PS: Who can email, but can't call???

Edited by Phantom, SASS #54973
  • Like 1

Share this post


Link to post
Share on other sites

I've never sent SASS an email. Talked to them multiple times on the phone.

  • Like 1

Share this post


Link to post
Share on other sites
14 minutes ago, Phantom, SASS #54973 said:

 

 

PS: Who can email, but can't call???

 A deaf or mute person?

  • Thanks 1

Share this post


Link to post
Share on other sites

I used the contact form about replacing a lost item and they didn't email back, the item just showed up in the mail a few days later.   :)

Share this post


Link to post
Share on other sites
26 minutes ago, Phantom, SASS #54973 said:

Well...sometimes those non-responsive folks are having those emails received into their SPAM box...so...

 

PS: Who can email, but can't call???

I have difficulty hearing on the phone so I usually don't call when there is an effective alternative way to contact someone.  Obviously the alternative method in this case isn't effective.

  • Like 1
  • Thanks 2

Share this post


Link to post
Share on other sites
14 minutes ago, Johnny Reno said:

 A deaf or mute person?

They have special phones.

  • Like 1
  • Thanks 1

Share this post


Link to post
Share on other sites
Just now, Jailhouse Jim, SASS #13104 said:

I have difficulty hearing on the phone so I usually don't call when there is an effective alternative way to contact someone.  Obviously the alternative method in this case isn't effective.

So you mean that there are people that won't call even after repeated email attempts?

 

And I have a pretty good understanding of hearing impairments having profound hearing loss and 25 years of hearing aids and I'm only 58.

Share this post


Link to post
Share on other sites
Just now, Phantom, SASS #54973 said:

So you mean that there are people that won't call even after repeated email attempts?

 

And I have a pretty good understanding of hearing impairments having profound hearing loss and 25 years of hearing aids and I'm only 58.

Not the case with me, just saying there are reasons why some folks don't call.  I have to ask my wife to call for me if the email doesn't work.

  • Thanks 1

Share this post


Link to post
Share on other sites
7 minutes ago, Phantom, SASS #54973 said:

They have special phones.

Bet the SASS office doesn't have one though.

 

 

39 minutes ago, Phantom, SASS #54973 said:

Well...sometimes those non-responsive folks are having those emails received into their SPAM box...so...

 

And they should be checking their SPAM box for misdirected emails.

  • Like 2
  • Thanks 1

Share this post


Link to post
Share on other sites
44 minutes ago, Phantom, SASS #54973 said:

They have special phones.

I can attest to that, my ex brother in law and sister in law were both deaf and had a special phone. That was back in the 70's, I'm sure they have even more advanced phones for the deaf now!

Share this post


Link to post
Share on other sites
45 minutes ago, Sedalia Dave said:

Bet the SASS office doesn't have one though.

 

 

 

And they should be checking their SPAM box for misdirected emails.

You think you have a good understanding of the technology?

Share this post


Link to post
Share on other sites
23 minutes ago, Phantom, SASS #54973 said:

You think you have a good understanding of the technology?

 

Much better than the average bear.

 

The point is if SASS HQ cannot be bothered answering emails then they shouldn't list it as a method of contacting them. Ignoring prospective clients is a sure fire way to end up out of business.

  • Like 1
  • Thanks 1

Share this post


Link to post
Share on other sites
9 minutes ago, Sedalia Dave said:

 

Much better than the average bear.

 

The point is if SASS HQ cannot be bothered answering emails then they shouldn't list it as a method of contacting them. Ignoring prospective clients is a sure fire way to end up out of business.

Your premise is based on them receiving the emails...

 

And your previous statements indicate to me that the "average bear" is terribly ignorant.

 

What's wrong with people??? If you are not getting a response from your email inquires, call. If YOU can't call, find someone that can call on your behalf.

 

What a bunch of sensitive and needy people...

 

Phantom

  • Like 2

Share this post


Link to post
Share on other sites

If I make a call for an item or service that I want to purchase, I follow it up with an email.

 

Dear Sir,

 

This email is to memorialize our phone conversation regarding the purchase of blah, blah, blah.

 

When they get the email, they can see what my take was of our conversation. They can email back to confirm or correct my version.

 

I have had too many people "not remember" I called.

 

Just keeps everyone on the same page. Literally.

  • Thanks 1

Share this post


Link to post
Share on other sites

The telephone has always worked the best for me and the ladies at the SASS HQ are really nice to visit with.

  • Like 5

Share this post


Link to post
Share on other sites

I've had quick response time from SASS HQ in the past year, even had Judge Roy Bean call one evening.

Share this post


Link to post
Share on other sites

 If your not going to answer your E-Mail why  have an E-Mail address? And yes I was going to call but I figured if they are not going to answer E-Mail why would they answer the Phone?

  • Like 2

Share this post


Link to post
Share on other sites

Every time I have called I got someone who could answer my question or get me what I needed. Check your spam/junk folder.

 

Share this post


Link to post
Share on other sites
Just now, Von Dutch, SASS # 7995 said:

 If your not going to answer your E-Mail why  have an E-Mail address? And yes I was going to call but I figured if they are not going to answer E-Mail why would they answer the Phone?

Heyya Von Dutch!

 

I cut folks slack since having many emails not get to me nor my intended destination.

Share this post


Link to post
Share on other sites
1 minute ago, Von Dutch, SASS # 7995 said:

 If your not going to answer your E-Mail why  have an E-Mail address? And yes I was going to call but I figured if they are not going to answer E-Mail why would they answer the Phone?

I rarely get emails answered from anyone, phone calls 99% get answered. I’ve dealt with gunsmiths who have never answered any emails, many emails, but they almost always answer the phone. I rarely answer emails unless I know exactly who it is that’s emailing me. 

Share this post


Link to post
Share on other sites
Posted (edited)
10 minutes ago, Phantom, SASS #54973 said:

Heyya Von Dutch!

 

I cut folks slack since having many emails not get to me nor my intended destination.

Hay Phantom how are you? well I am cutting them some slack that's why I went to the wire and ask how they respond so I will call them Thanks V.D. I cant believe all the crap over a simple question ?

Edited by Von Dutch, SASS # 7995

Share this post


Link to post
Share on other sites

Surprised ... Roxy West (Amelia) used to respond to emails within same day.  Wonder what's going on.

RR..

Share this post


Link to post
Share on other sites

Never had a problem with the telephone.

Share this post


Link to post
Share on other sites
17 minutes ago, Von Dutch, SASS # 7995 said:

Hay Phantom how are you? well I am cutting them some slack that's why I went to the wire and ask how they respond so I will call them Thanks V.D. I cant believe all the crap over a simple question ?

Hey - it's the Wire.

 

:rolleyes:

Share this post


Link to post
Share on other sites
14 minutes ago, Roger Rapid said:

Surprised ... Roxy West (Amelia) used to respond to emails within same day.  Wonder what's going on.

RR..

You're assuming that this is a common condition. 

 

We don't have any data that would indicate that it is...and we don't have data that Roxy West responded to all emails immediately.

 

Love the Wire!!!

Share this post


Link to post
Share on other sites
35 minutes ago, Roger Rapid said:

Surprised ... Roxy West (Amelia) used to respond to emails within same day.  Wonder what's going on.

RR..

She ain’t there anymore.

Share this post


Link to post
Share on other sites
3 hours ago, Phantom, SASS #54973 said:

PS: Who can email, but can't call???

I cannot call anymore, they would not understand me if I did. All of my communication nowadays with the outside world is mostly done by e-mail or text

Share this post


Link to post
Share on other sites
5 minutes ago, Mad Dog Jack, SASS #77862 said:

I cannot call anymore, they would not understand me if I did. All of my communication nowadays with the outside world is mostly done by e-mail or text

You can have someone call for you...therefore, you can call.

 

Phantom

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
Sign in to follow this  

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.