Snake-eye, SASS#45097 Posted May 8, 2019 Share Posted May 8, 2019 Great group of people to deal with and excellent customer service. I was having problems with my 38/357 sizing die as it was scoring my brass. Thoroughly cleaned it but no change. I've had this die for years and probably loaded tens of thousands rounds with it. I contacted Hornady and they had me ship it back to them. Two days later they are sending a replacement die. Great press and great support. Link to comment Share on other sites More sharing options...
Jabez Cowboy,SASS # 50129 Posted May 8, 2019 Share Posted May 8, 2019 Yep !!! Jabez Cowboy Link to comment Share on other sites More sharing options...
Still hand Bill Posted May 8, 2019 Share Posted May 8, 2019 I have had great luck with Hornady customer service. I broke a 223 decamping die and then sent me the new parts right away at no charge. Same with my press. I exploded the plastic part for the primer rail and they sent a new one at no charge. Even though I broke both parts due to my fault they replaced them. Will buy more from products from them. Link to comment Share on other sites More sharing options...
Thunder Creek Kid Posted May 9, 2019 Share Posted May 9, 2019 Top rate company! And they gave out really nice hats at the NRA convention. Link to comment Share on other sites More sharing options...
StirrupTrouble Posted May 9, 2019 Share Posted May 9, 2019 Great people and service. Over the years I have broken several decapping pins (my own stupid fault every time), and when I called them each time to order another one and even told them they broke because I screwed up and offered to buy them, every time they would not hear of it and sent me new ones free of charge Link to comment Share on other sites More sharing options...
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