Widder, SASS #59054 Posted November 23, 2018 Share Posted November 23, 2018 I ordered something from Brownells recently and needed it fast. Sooooooo, I paid a premium shipping rate to get it within 2 days. YES, it was a gun part. The shipper didn't deliver it for 4 days later, which ruined some of my plans for using the part. Anyhow, I contacted Brownells and explained the situation and told them I didn't expect any refund on my shipping charges BUT they needed to know that their shipper wasn't living up to their shipping time frames. Anyhow, Brownells, without any hesitation, refunded my FULL shipping charges. They didn't even keep enough to cover normal shipping cost. Thanks for great service...BROWNELLS. ..........Widder Link to comment Share on other sites More sharing options...
G W Wade Posted November 23, 2018 Share Posted November 23, 2018 Great company to do business with. Plus their tech support are just about unstumpable. Saved my bacon on a couple of problems that got out of hand. GW Link to comment Share on other sites More sharing options...
The Original Lumpy Gritz Posted November 23, 2018 Share Posted November 23, 2018 All of us who tinker with guns, would be in a world of hurt without'em. Great folks to deal with. OLG Link to comment Share on other sites More sharing options...
Bad Bascomb, SASS # 47,494 Posted November 24, 2018 Share Posted November 24, 2018 Especially we who live at the "Ends of the Earth"! Well, maybe not quite; but you CAN see the end from here....... Link to comment Share on other sites More sharing options...
Slick McClade Posted November 25, 2018 Share Posted November 25, 2018 Been dealing with them since 1999, absolutely great company. Link to comment Share on other sites More sharing options...
JD Lud Posted November 25, 2018 Share Posted November 25, 2018 If you ever drive through Iowa on 80 will go right by them near the middle of the state. The retail outlet portion has a sales room and computers where you basically fill your cart online, hit enter and check out online, and they go pick your stuff for you. A little different but something to try. Link to comment Share on other sites More sharing options...
Griff Posted November 25, 2018 Share Posted November 25, 2018 2 hours ago, JD Lud said: If you ever drive through Iowa on 80 will go right by them near the middle of the state. The retail outlet portion has a sales room and computers where you basically fill your cart online, hit enter and check out online, and they go pick your stuff for you. A little different but something to try. Although I do wish they were closer to I-35... as my normal travel lane is between TX & MN! Link to comment Share on other sites More sharing options...
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