Help please w/ account probs: no notifications, and can't post in FAQ

[Christopher Carson]

Sorry for resorting to posting about it here... but for some reason, posting account questions in the SASS Wire FAQ section isn't enabled for me...

 

And I discovered that when I began to post about the first problem, which is I'm not receiving notifications to responses posted on threads I'm following (or started).

 

Can somebody help me out please?

 

-Chris

 

 

 

 

 

 

Edited April 8, 2017 by Christopher Carson

[Randy Saint Eagle, SASS # 64903]

I think the FAQ is read only 

 

Randy 

[Randy Saint Eagle, SASS # 64903]

I click on the box that says Notify me of replies then click on the box that says Follow and check which notifications I want then click the Follow box at the bottom. 

I'm doing this on a I-phone so it may be different on a computer 

 

Randy

[Pat Riot]

Christopher Carson,

FAQ's is now "read only" on the New Wire.

 

What you need to do is change your notification settings.

Go to the top right of your screen.

Next to your name to the left is a little bell.

Click on that - this is the :Notifications" icon.

A menu will drop down.

In the top right corner of that drop down is a little gear icon and the words "Notifications Settings"

Click on that and you should be a ble to change the settings to what you want to be notified about.

 

Also, at the top of the Wire page there is a thread about Q&A that Allie Mo posted. There is a lot of info in there and you can ask questions there.

 

I hope this helps.

[Christopher Carson]

Thanks guys,

 

OK ref FAQ read only.  I did search there for notifications, notification, notification settings, etc. but didn't get any return.

 

Notification settings have been turned on all this time, on threads I'm following.  No notifications received.  Including the recent posts on this thread; I got nada.

 

-Chris

 

Edited April 8, 2017 by Christopher Carson

[John Boy]

• Send me news and information Enabling this option will add you to our mailing list. You can unsubscribe at any time.
• Automatically follow content
  • Automatically follow new content I post
  • Automatically follow content I reply to
• Method to use for content I follow automatically
  • A notification when new content is posted
  • One email per day with all new content from that day
  • One email per week with all new content from that week
  • Do not send me notifications
• Notification preferences
  • Show popup window when I receive a new personal message
  • Only send one email notification for content I follow until I revisit the community
  • Play a sound when I receive a notification

Browser notifications disabled

By enabling desktop notifications, we'll be able to tell you when there's new content even if you aren't active in this window. Check your browser help documentation to find out how to enable notifications for this site.

Pick what ever setting you want after clicking on the bell  and then 'notification settings' ... Been working perfectly for me!  I have it turned off

[The Original Lumpy Gritz]

Have you ck'd your SPAM file?

OLG

[Christopher Carson]

A clarification: I'm not receiving notifications in e-mail.  When I log into the site, I do see the little bell thing light up in the upper right corner, if it's lit up.  But it's mainly the e-mail thing I'm hoping to solve.

 

On notification settings, the first three options are checked.  The fourth -- a notification when new content is posted -- was originally checked; I just changed that to the second option (one mail per day).  Nothing in notification preferences was checked originally.  Further below all those, every option that can be turned on... is turned on, both in the notifications column and the e-mail column.

 

As is the little green check mark on the lower left of the reply screen, that says "Notify me of replies" to this specific thread.  Haven't received any e-mail notifications.

 

Yes, I've checked the junk folder online, as well as the spam and junk folders on my local Outlook e-mail client.  Nada.

 

-Chris

 

[Pat Riot]

Post your question here. Maybe Allie can help. Go to page 2.

 

[Christopher Carson]

Thanks, Pat, just posted there...  -Chris

 

[Allie Mo, SASS No. 25217]

I will lock this thread as the answer will be in the Q&A thread.