Slide Creek Dave, SASS #66547 Posted June 2, 2011 Share Posted June 2, 2011 I recently purchased an original 73. To shoot it I ordered 2 boxes of black powder ammunition, one of which was a reduced load. These were ordered from a major distibutor of parts, ammo, etc. When they arrived the reduced laod while in a .44-40 box turned out to be .45 Colt (headstamp & .452). The major company told me I would have to contact the company thta supplied them. I did and explained the problem on voice mail at Powder Inc. The next morning I had a call from Powder Inc. They were sorry, they where checking their stock to make sure there no more miss marked boxes, and finally they were sending me a box of .44-40s free to replace the missmarked. Great customer service and a square deal. Slide Creek Dave Soviet Sector of Washington Teritory (west of the mountan) Link to comment Share on other sites More sharing options...
Okie Sawbones, SASS #77381 Posted June 2, 2011 Share Posted June 2, 2011 I recently purchased an original 73. To shoot it I ordered 2 boxes of black powder ammunition, one of which was a reduced load. These were ordered from a major distibutor of parts, ammo, etc. When they arrived the reduced laod while in a .44-40 box turned out to be .45 Colt (headstamp & .452). The major company told me I would have to contact the company thta supplied them. I did and explained the problem on voice mail at Powder Inc. The next morning I had a call from Powder Inc. They were sorry, they where checking their stock to make sure there no more miss marked boxes, and finally they were sending me a box of .44-40s free to replace the missmarked. Great customer service and a square deal. Slide Creek Dave Soviet Sector of Washington Teritory (west of the mountan) Always nice when people step up, admit their mistake, and make amends without any arm twisting. Link to comment Share on other sites More sharing options...
Subdeacon Joe Posted June 2, 2011 Share Posted June 2, 2011 Plus pretty good prices on black powder, especially by the case. Link to comment Share on other sites More sharing options...
Pitmaster, SASS #78461 Posted June 2, 2011 Share Posted June 2, 2011 I have always got great service from Powder Inc. I have placed several orders and received them promptly. Link to comment Share on other sites More sharing options...
Slowhand Bob, 24229 Posted June 2, 2011 Share Posted June 2, 2011 Big fan here also. Link to comment Share on other sites More sharing options...
Branchwater Jack SASS #88854 Posted June 2, 2011 Share Posted June 2, 2011 Been dealing with Powder Inc for at 6 or 7 years now. Their customer service is what keeps me coming back. Link to comment Share on other sites More sharing options...
Noz Posted June 2, 2011 Share Posted June 2, 2011 +1 on all of the good comments. Link to comment Share on other sites More sharing options...
McKenzie River Drifter, #74138 Posted June 2, 2011 Share Posted June 2, 2011 They were one of our sponsors for the Ga State Championship this year. It is always nice to deal with those who give back to the sport. McKenzie Link to comment Share on other sites More sharing options...
Cimarron Red, SASS 18460 Posted June 2, 2011 Share Posted June 2, 2011 I agree that Powder Inc. is a great place to buy black, especially by the case. Link to comment Share on other sites More sharing options...
Billy Boots, # 20282 LTG-Regulator Posted June 2, 2011 Share Posted June 2, 2011 They are sure my "go to" for black powder needs. Jerry is committed to fine service and making customer satisfied. Link to comment Share on other sites More sharing options...
Subdeacon Joe Posted June 2, 2011 Share Posted June 2, 2011 I've had both Powder Inc. and Coonies make mistakes on mixed cases (say 23 cans of Fg or cannon grade and 2 cans of FFFg, but sending 2 cans of FFFFg instead), and both, when I called say "Oops! We'll send the right stuff, go ahead and keep the FFFFg on us." Which worked out well, you can make a lot of quills from a pound of FFFFg. Link to comment Share on other sites More sharing options...
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