There are some in the Travel industry that have a heart.

[Guest Rio Grande Slim]

We all know how difficult it is to travel and when you are like the man mentioned in this story, it's twice as bad.

However there ARE some good people out there. Check this story out

http://newsfeed.time.com/2011/01/13/pilot-...ullnation-yahoo

just a word of warning, if your like me, you will probally have tears in yoiur eyes as you read it.

Keep up the good work SouthWest.

[Utah Bob #35998]

With some airlines, the pilot would have been disciplined. Not with Southwest.

Other carriers could take a lesson here. But they won't.

[Badger Mountain Charlie SASS #43172]

Thanks Slim. I could use a ray of sunshine today.

You supplied it.