WR this year was a fantastic match! I am very glad to have been able to make it after such a long time away.
To truly approach a match with the business to customer mind set, it is important to not only take care of your existing customers, but also to create new customers by offering the product they want to buy. Offering matches that are a little more challenging might help to pull in new shooters from other disciplines.
I have never walked away from a Winter Range with complaints, so I have full confidence that the Rough Riders can find that happy medium.
Hopefully next year the kid will be old enough that I can spend extra time at the range after shooting and we can we can catch up on the last 10 years, first round is on me.